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FAQs

The office will be closed on all major holidays. Your garbage service will be delayed one day on Thanksgiving, Christmas Day and New Year's Day if your service day falls on or after the holiday.

Please place your containers out at the curb the night before your service day, or by 5:00 AM at the latest.

Vacation credit is given if you are gone for two consecutive weeks or more. Please contact us before leaving so that we can adjust your account and notify the drivers.

Yes, please ask Customer Service about additional commingle and glass recycling options in addition to your cardboard service.

Special waste is any waste material which, because of its physical, chemical or biological characteristics requires special handling procedures, or poses an unusual threat to the environment, equipment, property, or the public health, welfare and safety. Examples are burned material and lead based paint. Click here to find a location that accepts the special waste material and create a special waste profile or submit a project for bid.

Yes, using our web site you can view and pay your statements online. Go back to the home page and click online bill pay to sign up.

No. We have arrangements with most banking institutions so that you can request e-bills from your Online Banking.

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